Privacy Policy
At ecosfy, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make use of our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
When you visit our website or place an order, we may collect certain personal information, including but not limited to your name, email address, phone number, billing and shipping addresses, and payment details. We collect this information to process your orders, deliver products to you, and communicate with you regarding your purchases.
1.2 Non-Personal Information:
We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing patterns. This information is collected to analyze trends, administer the site, and improve our services.
2. Use of Collected Information
2.1 Personal Information:
We use the personal information we collect to fulfill your orders, provide customer support, process payments, and communicate with you about our products, services, and promotions. We may also use this information to personalize your experience on our website and to improve our offerings based on your preferences and feedback.
2.2 Non-Personal Information:
Non-personal information collected is used for statistical purposes, website administration, and improving our services. This information helps us understand how visitors use our website and allows us to enhance user experience.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and customer support providers. These third parties are obligated to protect your information and are prohibited from using it for any other purpose.
3.2 Legal Compliance:
We may disclose your personal information if required to do so by law or in response to valid requests from government authorities, such as a court order, subpoena, or similar legal process.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.
4. Security
We take the security of your information seriously and implement reasonable safeguards to protect it from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your information.
5. Your Choices
You have the right to review, update, or delete the personal information we have collected about you. You may also opt-out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly. However, please note that certain communications, such as order-related information or legal notices, may be necessary for us to provide our services to you.
6. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and personalize content and advertisements. By using our website, you consent to the use of cookies as described in our Cookie Policy.
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.